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Country / Region*
---AlbaniaAmerican SamoaAndorraAngolaAntigua & BarbudaArgentinaArmeniaArubaAustraliaAustriaBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia HerzegovinaBotswanaBrazilBritish Indian Ocean TerritoriesBulgariaCambodiaCanadaCentral African RepublicChadChileChinaColombiaCongoCosta RicaCote D'ivoireCroatiaCubaCyprusCzech RepublicDenmarkDubaiEcuadorEgyptEl SalvadorEstoniaEthiopiaFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGreenlandGuatemalaHong Kong(China)HungaryIcelandIndia Mumbai & OtherIndia SuratIndonesiaIranIraqIreland {Republic}IsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKorea NorthKorea SouthLaosLatviaLebanonLiechtensteinLuxembourgMacau(China)MalaysiaMauritiusMexicoMonacoMozambiqueNamibiaNepalNetherlandsNew ZealandNigeriaNorwayPakistanPanamaParaguayPeruPhilippinesPolandPortugalPuerto RicoRomaniaRussian FederationRwandaSierra LeoneSingaporeSlovakiaSomaliaSouth AfricaSpainSri LankaSwazilandSwedenSwitzerlandSyriaTaiwan(China)TanzaniaThailandTogoTurkeyUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayVatican CityVenezuelaVietnamZambiaZimbabwe

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Ticket Category*
---Hardware issueSoftware issueBilling issueUpgradeRMA RequestLicenseSpare Parts ReqestQuotationOthers

Subject*

Problem / Request Description:*

Machine Type
---DiaExpertDiaScanDiaMobileDiaMention HDQuazerSarine LightSarine LoupeColorClarityStationOthers

Operation System
---Win7Win 10Win 11

Machine Serial Number

Laser Serial Number

Marker Serial Number

Product & Version
---eGradingTraceabilityAdvisor 5.xAdvisor 6.xAdvisor 7.xAdvisor 8.xInstructor 2.xInstructor 3.xInstructor 4.xDiaVision 4.xDiaVision 5.xDiaScribe 2.xXCaliber 1.xXCaliber 2.xGal Setup 4.xGal Setup 6.xStrategist 3.xQuazer 3.xQuazer 4.xAdvisor Pixel 1.xAdvisor Tender 1.xRough Viewer 1.xClarity 1.xClarity 2.xColor 1.xColor 2.xLoupe 1.xLoupe 2.xLight 1.xLight 2.xLight 3.x

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